FAQ

Frequently asked questions

Anyone who creates original digital products that meet our standards.

No. Choose exclusive (higher commission) or non-exclusive (sell elsewhere too).

Typically [1–3 business days], depending on category and queue.

We handle payments and disputes. See our Refund Policy for specifics.

For most categories, yes. Set your support response time and include contact details or use our ticketing system.

Yes. Provide proof of ownership. We can help with redirects and relaunch strategy.

We handle customer VAT/sales tax. Authors submit [W‑8/W‑9] for compliance. Consult your tax advisor for personal obligations.

Final assets, previews, documentation, and any dependencies or install notes.

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